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Omnicomm provides comprehensive technical support to its partners and customers, assisting at every stage of working with our products — from hardware installation and configuration to software integration and usage.

We understand that in transport telematics, not only the reliability of solutions matters, but also timely assistance in any situation. That’s why our team of specialists is always ready to:

• advise on equipment installation and operation;
• explain Omnicomm software features and use cases;
• support system integration;
• assist with diagnostics and troubleshooting;
• provide up-to-date guides and training materials.

Documentation and materials are available here: Omnicomm Documentation

If you have any questions or encounter difficulties, please contact our technical support team at [email protected].
We will carefully review your request and do our best to provide a prompt solution.

To help us assist you more effectively, we recommend including in your request:

• the goal or task you are trying to achieve;
• a description of the problem and its symptoms;
• steps you have already taken to resolve the issue.

Technical support is also available by phone +84 28 9995 9920 ext. 2 (during office working hours).

We value the trust of our partners and customers and are committed to delivering a high level of service, making it easy, convenient, and efficient to work with Omnicomm solutions.